FDIC Contractor/Nfinity LLC., Arlington, VA - February 2020 – May 2023
Position: Business Analyst (Remote)
Federal Deposit Insurance Corporation (FDIC), DRR Division
Division of Resolutions and Receiverships (DRR) mission is to promote confidence in the financial system by quickly paying insured depositors, effectively managing failed banks, and providing superior customer service.
Websites Maintained
FDIC.gov (Internet) Website & DRR (Intranet) website
Responsibilities:
Senior contributor of a 9 member web team which creates and maintains the internet and intranet websites in FDIC.
Participate in bank closings by ensuring the accurate creation and timely launch of mission-critical and highly sensitive failed bank web pages and documents.
Develop customized analytical reports and ad hoc reports to summarize and present data in visually appealing format to provide insights into business performance. Create dashboards to monitor and track key performance indicators.
Create and manage websites using HTML, CSS, JavaScript and the Content Management System(AEM).
Monitor web application functionality, conduct comprehensive testing, resolve issues, and ensure compliance with information security policy.
Collaborate with stakeholders to define project objectives and criteria. Interact with customers to understand business needs, identify, and document requirements.
Experience guiding and managing project team through Software Development Life Cycle.
Perform cross-team collaboration for various projects, ensuring alignment with organizational goals and objectives.
FDIC Contractor/ Z Federal, Arlington, VA - May 2010 – January 2020
Position: Web Specialist II (onsite)
Federal Deposit Insurance Corporation (FDIC), DRR Division
Websites Maintained
FDIC.gov (Internet) website & DRR (Intranet) website
Responsibilities:
Senior contributor of a 7 member web team which creates and maintains the internet and intranet websites in FDIC. Provides expertise to Business Application and Technology Support Services (BATSS) team.
Participate in bank closings by ensuring the accurate creation and timely launch of mission-critical and highly sensitive failed bank web pages and documents. Worked as the POC for Zinc on a large Failed Bank closing in February 2015.
Send Mass Emails - Prepared and delivered official FDIC failed bank closing notices via GovDelivery emails to over 36,000 Deposit Broker subscribers
Flyers - Worked on DRR Asset Marketing initiatives by creating and distributing FDIC Real Estate for Sale flyers via GovDelivery to over 18,000 subscribers.
Responsive web pages - Worked on new and existing Failed bank pages to make them responsive.
Accessibility testing and hyperlinks - Section 508 compliance testing for pages and documents, create destinations and hyperlinks links for documents and pages.
Bulk edits - Worked on UltraEdits tool to make bulk edits on 500+ Failed bank pages.
Experience with SharePoint 2007, 2013 and 2016 as a centralized tool for web team information, collaboration and project management.
Survey tool - Familiar with Qualtrics Survey Software
Bank Failures in Brief - Summary 2001 through 2023
Real Estate and Property Marketplace page
Intranet Site development in Adobe Experience Manager(AEM/CQ5).
Provide web support, documentation support, business report, user support, business and management analysis support. This includes design, development, accessibility (508) testing, publishing and maintenance of over 450 customized intranet web pages and approximately 3500 documents for DRR stakeholders.
Manage DRR Internet publications mailbox as and when the task request comes in, distribute among the team members and communicate with the client when required.
Reports Development and Analytics:
Adobe Analytics Reporting - Create Reports to find the traffic on DRR website and FDIC.gov pages, filter the pages and documents on demand for each month and publish them on the DRR website.
Build custom dashboards and reports using Adobe Marketing Cloud tool to compile monthly DRR Internet Summary Report. Evaluated analytics to make informed and strategic recommendations on information design and layout changes.
Crystal Report - Developed a custom analytics solution integrating Microsoft Access and SAP Crystal Reports to produce a monthly DRR on FDICnet Report, which provides a detailed analysis of DRR intranet traffic trends.
Generated Loan Sales and ORE Sales Reports in Excel - Work on Monthly and Yearly Loan Sales and ORE Sales reports, Bi-weekly FDIC Real Estate for Sale File.
Ad hoc Reports - Generate ad hoc reports based on requests.
Reporting Tools:
Adobe marketing cloud - Adobe Reporting & Analytics tool
Crystal Reports
Microsoft Excel
Shanthi Inc. (Volunteering) 2017 - Present
Position: Treasurer
Lead organizing local charity events to raise funds to empower underprivileged women and children both in U.S. and in India, through education and health care. Working as Shanthi treasurer for past 7 years.
Winchester Family Practice, PC, Winchester, VA Sept 2009 - Apr 2010
Position: Lead Web Designer/Developer
Perform coding websites using HTML, CSS, JavaScript, and Joomla Content Management System.
American Astronomical Society, Washington D.C. Aug 2008 - Oct 2008
Position: System and Web Assistant
Redesign AAS website and migrate it to Drupal Content Management System.
CT Solutions Inc., Fairfax, VA Jan 2007 - Jun 2008
Position: Web Designer
Create, update, and maintain multiple client websites using HTML, CSS, JavaScript. Design pages, banners and logos using Adobe Dreamweaver, Photoshop, Flash, Fireworks, and Illustrator.
FREELANCE PROJECTS: Nov 2008 - Aug 2009
Position: Website Design, Development, and Maintenance
Manage domain name registrations and maintain websites and web hosting accounts. Promote brand identity by creating company logos, enhance functionality, and appearance of website.
Qualities:
Pay attention to details and ability to observe closely
Punctual, present and willing to work hard to accomplish tasks
Commitment to take responsibilities and strong problem solving capacity
Excellent interpersonal skills and commitment to quality assurance
Good oral and written communication skills